Reference

i888 Legal Terms for Indian Accounts

These legal terms govern your access to i888 and define the rights and responsibilities that apply when you open an account and use the platform, where local law…

Account TermsPrivacy PolicyCookie PolicyData Retention RulesJurisdiction Clause
i888 i888 Legal Terms for Indian Accounts
LEGAL CONTACT PATHS

Reach Us on Legal and Policy Matters

If you have questions about these terms, want to exercise a data right, or need clarification on how a policy applies to your account, our support team can connect you to the…

Email Support Send your legal or privacy query to our dedicated address and we will route it to the appropriate compliance team. Responses on account data requests typically arrive within 48 hours of receipt.
Live Chat Our chat agents are available around the clock for general legal questions about account terms, cookie consent, and data use. Complex requests will be escalated to the compliance team for a formal written reply.
Written Request For formal data access, correction or deletion requests, submit a written request through your account portal. We will confirm receipt and process the request within the period prescribed by applicable law.
ACCOUNT SECURITY STANDARDS

How i888 Handles Data, Cookies and Account Safety

We take a structured approach to data security, cookie management and account verification so that the information linked to your account is handled with care and transparency at every stage of the…

Data Handling

Account details and transaction records are stored on encrypted servers. We do not sell personal data to third parties. Data is used only to operate your account, process payments via UPI or Paytm, and meet legal obligations.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand how sections of the platform are used. You can manage cookie preferences through the settings panel on your browser or in your account preferences.

Account Verification

Before processing withdrawals, we verify identity documents to prevent fraud and meet compliance requirements. The process usually takes one business day once all documents are submitted correctly through the account portal.

Data Retention

We retain account data for the period required by applicable Indian financial and consumer protection law. Once the retention period expires and your account is closed, personal data is securely deleted or anonymised.

Requesting Changes

You can request correction or deletion of your personal data at any time through written request. We will acknowledge within 72 hours and complete the action within the timeframe set by applicable law.

Security Monitoring

Login activity on your account is monitored for unusual access patterns. If we detect a suspicious session, we will flag it and may temporarily restrict access while we verify the activity with you directly.

Frequently Asked Legal Questions

Here are the questions we receive most often about account terms, data rights and legal access. If your question is not covered here, our support channels above are the fastest route to a direct answer from our team.

Access depends entirely on your local laws. Where Indian law permits use of the platform, you are welcome to open an account. You are responsible for verifying that your use complies with the laws in your specific state or territory.

We collect the information you provide during registration, including name, contact details and payment method details such as your UPI or Paytm credentials. We also collect session and transaction data generated while you use the platform.

Yes. Submit a written data access request through the account portal or via email. We will compile the relevant records and deliver them to you within the period required by applicable law, which we aim to meet consistently.

Send a deletion request through your account settings or in writing to our support team. We will process the request once your account is closed and any legally mandated retention period has passed, then confirm deletion in writing.

We will notify you of material changes via the email address on file. If you continue using the account after the effective date, that constitutes acceptance of the revised terms. You may close your account if you do not accept the changes.

We share only the data necessary to process your transaction with the relevant payment provider. That provider's own privacy policy also applies to any data they receive. We do not sell your data to unrelated third parties.

Raise the complaint directly with our compliance team via email or written request. If you are not satisfied with our response, you may escalate to the relevant data protection authority in your jurisdiction as permitted by local law.