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How i888 Handles Your Personal Data

At i888, we collect only what we need to run your account, process your UPI or Paytm transactions, and keep your sessions secure.

Data collected only as neededUPI & Paytm transaction privacyYour right to access or deleteIndia-region data handlingSecure account storage

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What Data We Collect and Why

i888 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

When you open an account, we record your name, email address, and the payment method you choose — UPI, Paytm, or PhonePe. We log deposit and withdrawal timestamps so we can verify transactions and resolve any discrepancies. Device identifiers and session tokens are stored temporarily to

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maintain a secure login state. We do not sell your data to third parties. Any sharing with payment processors — such as UPI rails or Paytm — is limited strictly to completing your transaction. Data held for legal or regulatory purposes is retained only as long
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as jurisdiction requires, after which it is deleted from active systems. Your eligibility to use our platform depends on local law and is available only where local law permits.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

PRIVACY CONTACT PATHS

Reach Our Data Privacy Team

If you want to access, correct, or request deletion of your personal data, our privacy team is available through the channels below.

Email Privacy Request Send your data access or deletion request to our dedicated privacy inbox. Include your registered email and the specific data you are asking about, and we will respond within seven working days.

Live Chat Support Open the live chat widget from any page on i888 and ask to be connected to the privacy team. Our agents can log your request and confirm the reference number on the spot.

In-Account Help Centre Log into your i888 account, head to the Help Centre under account settings, and submit a privacy ticket directly. This method automatically links your request to your account for faster handling.

DATA HANDLING PRACTICES

How We Protect and Manage Your Data

Security and transparency are the two pillars of how we approach data at i888. Every measure below is active on your account from the moment you complete registration, and we keep this…

Encrypted Data Storage

All personal data and payment records — including UPI reference numbers and Paytm transaction IDs — are encrypted at rest using industry-standard AES-256 encryption. Decryption keys are held separately from the data they protect.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand how pages perform. You can adjust cookie preferences from the settings panel at any time; switching off analytics cookies does not affect your account functionality.

Account Access Security

Two-step verification is available for every i888 account. We recommend enabling it, especially if you access the platform via mobile on networks shared with others, such as public Wi-Fi. Your login history is visible inside account settings.

Data Retention Schedule

Transaction records are retained for the period required by applicable law in the jurisdictions where we operate. Once that period expires, data is purged from live systems. You can request a copy of your data at any point before deletion.

Third-Party Data Sharing

We share data with payment processors — UPI networks, Paytm, PhonePe — only to complete a transaction you have initiated. We do not share your browsing behaviour, game history, or personal details with advertisers or data brokers.

Your Right to Request Changes

You can ask us to correct inaccurate data, restrict how we process it, or delete it entirely. Submit your request through live chat, email, or the in-account Help Centre. We confirm receipt and act within the timeframes local law requires.

Common Questions About Your Privacy at i888

The questions below cover the data rights and privacy practices that account holders in India ask about most. If your question is not listed here, contact us directly through the channels in the section above.

We collect your name, email address, phone number, and the payment method you register — such as UPI ID or Paytm number. We also log the IP address and device type used during registration for security verification purposes.

Submit a data access request via the in-account Help Centre or email our privacy team directly. Include your registered email address. We will compile and send your data within the timeframe required by applicable law, usually within seven working days.

Yes. You can request deletion of your personal data at any time. We will remove all data not required for legal or regulatory retention obligations. Transaction records may be held for the period local law mandates before being purged.

We share payment identifiers — such as your UPI reference or Paytm transaction ID — only with the payment processor needed to complete your deposit or withdrawal. No payment data is shared with advertisers, analytics firms, or data brokers.

We use session cookies for login continuity and analytics cookies to measure page performance. Analytics cookies can be switched off in your settings panel without affecting account access or payment processing. Session cookies are required for a secure login.

Retention periods depend on the type of data and local legal requirements. Transaction records are kept for the legally required period in the jurisdiction where your account is held. Once that period passes, the data is deleted from our active systems.

Start by contacting our privacy team through live chat or the email address in your account settings. If you feel your concern has not been addressed, you may escalate to the relevant data protection authority in your jurisdiction under applicable local law.

How i888 Handles Your Personal Data

Reach Our Data Privacy Team

How We Protect and Manage Your Data

Encrypted Data Storage

Cookie Controls

Account Access Security

Data Retention Schedule

Third-Party Data Sharing

Your Right to Request Changes

Common Questions About Your Privacy at i888

01 What personal data does i888 collect when I open an account?

02 How do I request a copy of the data i888 holds about me?

03 Can I ask i888 to delete my personal data?

04 Does i888 share my UPI or Paytm details with anyone outside the platform?

05 How does i888 use cookies and can I turn them off?

06 How long does i888 keep my account and transaction data?

07 Who should I contact if I have a complaint about how i888 handles my data?

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